We understand you are excited to receive your order, and so are we! However, we do ask that you allow up to 2 business days for our team to process your order upon confirmation of payment. Each order is hand picked by one of the amazing warehouse team members and goes through a quality control inspection. All items are packaged and boxed then placed into shipping envelopes preparing the journey to you.
During sale periods and peak volumes during the holidays, we ask that you allow up to 5 business days for your order to be fulfilled before shipping.
PLEASE TAKE NOTE:
We work with different artists and manufacturers worldwide. This is the reason for the long delivery times. Keep in mind that that is also the reason we are able to offer such amazing pricing on our products.
The shipping from the USA generally takes 4-13 days before successful delivery. Otherwise, shipping takes 12-30 days. This does not include the 1 to 5 days order processing and leaving our warehouse. (There may some delay due to COVID-19, Thanks for understanding!)
All delivery times are quoted in business days, weekends and holidays excluded. Orders will be processed the following working day if all orders placed after Friday.
If your order hasn't arrived within 30 business days (for US customers 14 days) of the date of original purchase, please contact our support team for a full refund of your purchase.
We are not responsible for any shipping deliveries that may be affected by customs or natural occurrences.